Privacy Policy

At Darshal Accounting Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with New Zealand privacy laws.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number
Business details and financial information
Tax and payroll-related information
Billing and payment details
Any other information you provide when contacting us or using our services

We may also collect non-personal information such as browser type, IP address, and website usage data to improve our website experience.

2. How We Use Your Information

We use your information to:

Provide accounting, bookkeeping, payroll, and tax services
Communicate with you regarding your enquiries or services
Manage your account and billing
Comply with legal and regulatory obligations
Improve our services and website functionality

We only collect information that is necessary for delivering our services effectively.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

Trusted third-party service providers (e.g., cloud accounting platforms like Xero)
Government authorities when required by law (e.g., Inland Revenue Department)
Professional advisors where necessary (e.g., auditors, legal advisors)

All third parties are required to keep your information secure and confidential.

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. This includes:

Secure cloud-based systems
Restricted access to sensitive data
Regular monitoring of our systems

However, no online system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to:

Provide our services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements

6. Your Rights

Under New Zealand privacy laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your data where applicable

To make a request, please contact us using the details below.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Remember user preferences

You can choose to disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: info@darshalaccounting.com
Phone: +64 210 8752651